About Us

Headquartered in Austin, TX, Neverfail delivers Continuous Assessment and Availability solutions to the most highly recognizable brands in the world. More than 5,000 customers in over 60 countries depend on Neverfail to reduce risk through zero trust audit assessment and continuity solutions without the worry, time, or cost of traditional methods.

What We Do

At Neverfail, we put mission-critical in everything we do. Recognized as a leader in the industry by Tech Target, Talkin’ Cloud, Channel E2E and others, we help transform businesses with secure solutions, guaranteed uptime, and a robust partner/software ecosystem. Our tailor-made solutions and built-in BC/DR guarantee customer success, even when the lights go off. 

At Neverfail, our pride comes from what we do for you. We enable your business to achieve accelerated growth by creating the latest and most innovative business continuity and application delivery solutions in the world. Our greatest investment is you, and we make sure we are there every step of the way to ensure your success.

Who We Are

We are a growing team of people who are deeply passionate about the work we do and the difference we make for our customers and community. We have adapted the best practices we learned from our roots in the world of open source software – effective remote and distributed teams, high levels of transparency, and ways of working that are flexible and scalable – into best practices for how we run every aspect of our company. We believe these practices encourage participation from a wider range of voices, surface better ideas, and lead to more effective, and inclusive decision making.

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Leadership Team

Brian Hierholzer

CEO

Michael Wrightson

General Manager

Mark Almeida-Cardy

CTO

Michelle Cadd

CAO